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Frequently Asked Questions (FAQs)
1. What type of products does CMN TREND LTD offer?
CMN TREND LTD specializes in women’s ready-to-wear apparel designed for everyday use. Our collections include jackets, sweaters, sweatshirts, tops, shirts, and trousers. All products are offered through our official online platform and are developed with a focus on comfort, durability, and practical design.
2. What materials are used in your clothing?
Our garments are primarily made from cotton, polyester, and blended synthetic fibers. These materials are selected for their performance characteristics such as breathability, structural stability, and ease of care. Specific fabric composition details are provided on each product page.
3. Where is CMN TREND LTD based?
CMN TREND LTD is a United Kingdom–registered company. Our official registered address is:
14 Webster Street
Newcastle, United Kingdom
ST5 1NX
Our online store, cmntrend.net, serves customers internationally.
4. How can I place an order?
Orders can be placed directly through our official website. Once an order is submitted and payment is confirmed, customers will receive an order confirmation email containing the relevant purchase details.
5. What payment methods do you accept?
We accept secure online payment methods made available at checkout. All transactions are processed through encrypted payment systems to ensure customer data and payment information are protected. Available payment options may vary depending on location.
6. Do you ship internationally?
Yes, we offer international shipping. Shipping availability, delivery timeframes, and associated costs depend on the destination and will be displayed during the checkout process. Additional customs duties or taxes, if applicable, are the responsibility of the customer.
7. How long does delivery take?
Delivery times vary based on destination, order volume, and logistical factors. Estimated delivery timeframes are provided during checkout and in the order confirmation email. Please note that delivery times are estimates and may be affected by external factors beyond our control.
8. How can I track my order?
Once your order has been dispatched, tracking information will be sent to the email address provided at checkout, where applicable. Customers can use this information to monitor the delivery status of their shipment.
9. What is your return and refund policy?
We maintain a clearly defined return and refund policy to ensure transparency and fairness. Eligibility conditions, timeframes, and procedures are outlined on our Return & Refund Policy page. Customers are encouraged to review this policy before making a purchase.
10. How can I contact customer support?
For any inquiries related to orders, products, or general assistance, please contact our customer support team via:
Email: payment@cmntrend.com
Phone: +44 7456 839601
We aim to respond to all inquiries in a timely and professional manner during standard business hours.
11. Is my personal information secure?
Yes. CMN TREND LTD is committed to protecting customer privacy and personal data. We process personal information in accordance with applicable data protection regulations. Detailed information can be found in our Privacy Policy.
12. Do you work with third-party sellers or platforms?
No. All products available on cmntrend.net are offered directly by CMN TREND LTD. We do not authorize third-party sellers to list or sell our products on our behalf unless explicitly stated.
13. How do I ensure I am communicating with CMN TREND LTD?
Official communication from CMN TREND LTD is conducted only through our website and the contact details listed on the Contact Us page. We recommend customers exercise caution and avoid engaging with unofficial or unauthorized sources.
